Posts Tagged ‘software training’

Where is Computing and Training going?

January 2nd, 2012 - by Angela

crossroadI had a conversation the other day with a fellow trainer.  We had talked about what it was like when we did training, just five years ago (when we met). Even over that short a time period, technology has changed and adjusted so much.  The speed of major changes is what I cannot seem to get used to, which may be a sign of getting older.

After our conversation, I started thinking about where computing/learning/technology is going to be 5 and even 10 years from now.  I honestly do not even know that I can imagine fully what technology will be morphed into at that point.  I can make a few guesses, though.  I thought it would be interesting to pull this post out years from now and see if I was anywhere close to right on any of my ideas. Maybe I will make my own time capsule.

I think that mobility, flexibility, and customizability (is that a word?) are the characteristics of what computing and technology will look like.  I can see now that I rely on so much of the cloud computing and file saving away from my main computer/laptop.  I know that my home base is still my home laptop.  But, I access most of my applications and files from their location, not on my laptop hard drive.

I believe that like myself, more and more people are going to be transitioning to a cloud computing concept where files, music, email, etc. is all contained in a place that is easily accessible from all of our mobile devices.  My next purchase will not be another laptop, but will be a tablet device.  Many more of us are using our smart phones to supplement our laptop/desktops right now. 

I can see the shift so that even more of our work is completed on mobile devices, too.  Right now, most of us are still tethered to our primary workstation.  That may change in the next few years, though.

As far as training goes, I can see some learning organizations moving to more open content that is dissected using learning analytics to assess and assign numbers to what and how we are learning.  I also see many online training programs allowing customization of personal learning environments.

I like the idea of adjusting how my learning environment looks to be able to make a better structure for me to allow for my style of learning.  However, I am not as crazy about trying to put numbers on all parts of the learning process.  Just because I may not like it, does not make it any less likely to happen, though.  We have seen this transition in the K-12 and college levels, so it makes sense that it would make its way into corporation/organizational learning, too. 

As we move into 2012, we must realize that reduced budgets and increased need for technology skills will propel many of the changes we see within the next five years.  I have told you my ideas on where we are headed.  Write a comment and let me know what you think!

Useful things I learned in 2010!

January 3rd, 2011 - by Angela

lightbulbI recently read a blog where someone listed the useful things he learned in 2010.  I thought that was a great way to reflect back on the year and evaluate your progress.  I like to take the time to look back on each year, but frankly 2010 was my busiest year ever.  I honestly had not taken the time like I usually do to compare where I started, where I ended, and what happened along the way. 

Since 2011 bodes to be as busy as 2010, I thought that it would be a great idea to assign myself a post so that I would have to pause a moment to reflect on the year.  I decided to make a list and include 7 things that I have learned on my journey through 2010.  I know that many of these items relate to technology, but since I am a technology trainer, that is my life. 

1.  I learned that all the hype about Windows 7 was not just hype.  I really love it!  I skipped the Vista version because of it’s bad press, so was happy that Windows 7 got such good reviews before I made the jump.

2.  I realized that Facebook and Twitter can be a goldmine of information and networking.  I also realized that I had to make sure to limit my time per day so that the apps did not take over my life. More on this one in #7.

3.  I found that I could balance being a working wife and mom.  It is a very precarious balance, but worth the effort!

4.  I refreshed my skills on Camtasia. I just love this program and all of the great features that have really become user friendly. If you ever need to do screen recordings with voice narration, you will get a thumbs up from me on this software.

5.  I realized that I could live without watching much television.   I remember being very overwhelmed in the early part of 2010 because I had added several new things to my already full plate.  So, in order to have more time and because we had a toddler (who is not supposed to watch more than an hour of television a day) we decided to reduce television time.  I really do not miss it much.  

6.  I decided that I really like a paper calendar.  I had a hard drive/memory failure on my smartphone and on my laptop (which held the backup for the smartphone) within a day of each other.  I lost everything!  So, I bought a paper one and am glad to go “old school” with my calendar again.

7.  I learned that as much as I enjoyed reading about what people were up to on Facebook, Twitter, and LinkedIn, that I really enjoyed actually being with people.  I crave that face-to-face time.  Being caught up on the goings-on in friends’ lives is great, but getting to chat with a friend over coffee is what I have learned to focus on.  So, I just spend a few minutes on social networking each day but make sure I get time with friends/family “live” and “in-person” each week, too.

After reading my list of seven useful things I learned in 2010, let me know an item or two from your list.  Post a comment if you would like to share!

Thanksgiving

November 22nd, 2010 - by Angela

thanksgivingI really, really like this time of year.  After enduring the hot summer, I love the cooler weather and all of the Fall/Winter holidays.  I also like how people’s attitudes seem to change some during this time of year.  They are more thankful, giving and caring.

In view of this, I often ask my students in class what they are thankful for this time of year.  Because we are in a training class at their corporate location, I often get answers relating to their work, job, company, etc.  I think it is great that they can reflect back and see the good that comes from their job or from the organization they work for.  Often, I know that I get bogged down in the details and tasks of my job that I fail to think about the big picture of my job/career.

As we struggle back from the economic recession, many of my students admit that they are just thankful to have a job.  Others say that they enjoy their work team and even like their boss/supervisor.  My favorite comment is when they say they are thankful for the great stuff learned in class and for a good trainer. In most classes there is one person that is determined to remain a pessimist and decides to not have anything to be thankful for that day.  I usually try to encourage them but then leave it alone.

Of course, as I’m talking about being thankful in class, I think, “I need to blog about this!”  Here is my technology and training “thanks” list for this year:  Office 2010 and Windows 7 (and enough work to be able to purchase both), great students, wonderful organization to do training for, blog ideas that come from no where, and getting to do the job I love for another year.

What are you thankful for this year?  Leave a reply in the comments and let me know!

Software Training in a De-personalized World

August 3rd, 2009 - by Angela

Last week I was working on my laptop in the living room and received an email from my husband. He was in our bedroom study…just a couple of steps away in the room next to me.  I’m not kidding!  In another instance, a friend of mine told me about the time she found her four children all sitting in the same room together but arguing with each other on Facebook.  What’s happening here?

 

On a television show last month, I watched an interview with a dad whose daughter had racked up thousands of text messages in one month.  Fortunately he didn’t have to pay the almost $3,000 that the bill would have been because he had an unlimited texting service plan.  Instead of talking to the daughter in person, the father texted her to tell her that she was grounded from texting.  These are three examples of de-personalization in our everyday lives.

 

Advances in technology (such as chatting online, communicating via Facebook and Twitter, and texting on cell phones) have depersonalized so many social parts of life.  It’s not necessarily all bad, but it’s important to be aware of it.

 

In many of my software training classes with Versitas, I hear students comment on how important human interaction is to help them learn.  When offered online versus in-person classes, I have many students that choose to attend the in-person training class.  It seems that many people are craving training that is taught by an actual instructor in the classroom.  Especially when employees are sitting in cubicles all day communicating via email and phone, in-person training often seems to boost morale by allowing actual human interaction between the employees.

 

Although online classes might be the perfect match for some students, other students consistently prefer to attend an instructor-led training class.  Every training method must compete for the attention of students, who must often check email or voicemail during the training.  This is where in-person training can be very helpful.  The personal touch of meeting eye-to-eye with an individual gives a personal contact that happens during in-person training. The nuance of feeling the moment and understanding when an individual needs that extra bit of attention is an important ingredient and helps to really teach the skills that are needed in today’s corporate environment.

 

Individuals in a corporation like everyone else want to know that they are being listened to and taken seriously.  Learning new applications or programs like Microsoft Access, PowerPoint, Excel, etc., can be anywhere from overwhelming to monotonous and impersonal when an individual tries to learn something on their own.  With an instructor carefully listening to their questions and needs, I believe it can help create a better learning experience.

 

After all, isn’t that what it’s really all about?