Get Organized…Digitally!

May 11th, 2010 - by Angela

get-organized-today1I have a confession to make.  I used to be VERY organized. I kept up with most everything and rarely missed sending a card for birthdays, anniversaries, etc.  Even my computer pictures and files were all easy to locate.  Now, a three-foot, cute little boy has knocked me off of my organization pedestal. He’s worth every gray hair I’m getting, though! 

Have you ever said to yourself, “Where did I put that file?  I know I saved it right where I could find it?”  I have said that to myself more that I’d like to admit over the last year and a half.  I now spend time with my son instead of spending the extra time getting organized each day. 

Over the past couple of months, I have gone over some of my hints and tips for file management.  Thankfully, those are helping.  I’m spending about 10 minutes a day and am keeping up with the important items on my computer. 

Do you know and practice file management techniques? If not, it might be time to invest a few hours with a trainer to go over some keyboard shortcuts and file management tips to help you get the ball rolling to get organized.

If your position/job is like mine, I open, save, file away, and archive many files daily.  I also process emails, too.  Why not have us develop a custom class with Outlook and file management tips all rolled into one session.  What kind of a value can you put on being able to look and find your files or emails exactly where they belong? 

Think about how much time you spend locating files and emails each day and then give us a call to set up a custom session.

Mother’s Day

May 3rd, 2010 - by Angela

mothers-day-gift1Last week, I blogged about what to do if you missed Administrative Professionals Week.  This week, I’d thought I’d be more proactive and remind you in advance of another important day…Mother’s Day.  Every year, my husband and I search and rack our brains trying to come up with ANYTHING that we can get our mothers.  

They have both been blessed and have everything they need.  When you ask them what they would like, wish for, or need, they just answer, “I have everything I need…just get me a card.” What do you give the mother who has everything?? My husband suggests different gift cards each year, but I keep trying to come up with something creative.  Why do I do that to myself?  

This year, we are going to give our moms some training.  Why have I not thought of this before?! Since we are both pretty proficient in different computer software, it works out really well for us.  If you are scrambling, trying to come up with something different for your mom or special woman in your life, give your mom a training session. 

My mom and mother-in-law have really become interested in imaging software and pictures of all the grandkids. I think some Adobe Photoshop or scanning software training would be something they would really appreciate.  Just last month, I helped out a friend to understand how to scan in pictures.  My friend did not even know that she could change the settings when she scanned in pictures to get the best image possible. At Versitas, we do training on Adobe web technology and desktop publishing applications, like Photoshop and others.   

I think I failed mention that my friend was over 80 years old.  You are never too old to learn and enjoy the fun of using the great computer software w e have available to us.  Yes, investing in software training may be more than you have budgeted, but you could always go together with other family members or give the gift as a Mother’s day, birthday, and Christmas gift combined.

So, really make your mom or grandmother’s day and help them learn more about their computer software for Mother’s day!

Did you forget something?

April 26th, 2010 - by Angela

Did you forgetLast week was Administrative Professionals week. I baked some cookies and brought them in on Wednesday.  Everyone I encountered said the same thing, “Administrative Professionals week is this week??”  Even though Administrative Professionals Week is one of the largest workplace observances, I’m guessing that many other people forgot, too.

If you forgot to thank your administrative professionals, you might consider an alternative.  Of course I’m biased since I’m a corporate trainer, but I think that a gift of a 3-hour custom deskside training would be a great idea!  

You can still give the gift of training this week. It is not too late.  I can imagine that any administrative assistant would really love some time to ask a trainer sitting right beside them at their desk some questions about Microsoft Office or other software.

Since I am a trainer, I’ve given that gift myself.  I have sat down many times at one of our administrative professionals desks to help them through a problem or issue they have encourtered.  However, most administrative professionals do not have that opportunity.  They have a whole laundry list of questions that they would love some help to answer.

When I was working with one person, she showed me the steps she did each day when she received a database file that had to be pulled into Excel.  I showed her a few shortcut tips and how to record a macro.  A few days later, she told me that I had saved her over 1 hour a day.  That is 5 hours a week and 20 hours in an average month.  The training provided a cost and time savings to her and her employer that would pay for itself many times over in a year!

When you figured in her frustration each day with having to repeat the same steps, you can see how much her morale was boosted in just a short amount of training time. I wish I could video tape the look of happiness on her face as she was telling me how thankful she was for that training.

She said she never would have been able to get that from just reading a training manual. I’m really amazed at the number of corporations who hand their employees a book and expect them to learn.  As a trainer, I see every day how important it is for people to learn hands-on with someone walking them through the steps.

So, if you forgot to thank your administrative professionals, I’ve got a great suggestion. Give me a call and learn more about our training today!

Choices, Choices, Choices!

April 19th, 2010 - by Angela

eggsOn one of my grocery shopping trips the other day, I went to the refrigerated section to purchase eggs. I am usually in a rush so don’t even look at the selection. I just grab and go. This time, I looked over the eggs that were available. 

As I looked over the selection to find the kind my husband requested. I counted over 20 different kinds/brands of eggs.  Seriously, what happened to just buying eggs?! When did we start needing over 20 options? 

I was a little overwhelmed.  I shouldn’t be overwhelmed buying eggs. I realized that feeling is what people have when they are looking at all of the computer training options.  When you do a search on the Internet for computer training, you get hundreds of thousands of hits. 

How do you make sense of it all? How do you narrow it down to the training solution that is right for you and your corporation? Since I’ve been doing training for so long, I forget how hard it is at the beginning to determine your needs.  Then, you have to dig through all of the training companies who offer their own brand of training. 

In the past, I’ve been at training companies that offer only one style or another of training. That makes me thankful to work for a company like Versitas, who offers multiple styles of training but who walks you through the maze of training decisions. We help narrow down the number of options to what works best for the client.  We discuss the needs of the client first and then build a customized session or sessions around their actual needs. 

As an overwhelmed consumer, I’d have been grateful to have someone there with me to explain the differences in the eggs. There are so many terms in the egg world, farm-raised, cage-free, organic, natural, etc. I may think I know what each of those means, but my meanings may not fit the standards of the egg industry.  In the world of computer training, it’s nice to know there are a few good eggs out there!

Thinking Long Term

April 12th, 2010 - by Angela

gold-watch1Last week, I wrote a friend of mine an email for her birthday.  I started thinking about how long we had been friends…over 32 years! I met her when we moved to Texas when I was just a little kid.  My sister and I walked around in our neighborhood and asked if there were any little kids to play with at each house.  We met Krista on our second day in Texas.

Over the years, we developed a strong friendship with Krista and her parents.  We had so much fun on our adventures, along with getting in trouble, too.  Despite those times when we were grounded after getting in trouble, my family and I still look back down memory lane at the fond times we spent together.

My sister and I were very shy at the beginning of our friendship with Krista. It took some courage, some faith, and sometimes the benefit of the doubt in those early days of our friendship.  Thankfully, we had many, many laughs mixed in, which definitely helped us solidify our relationship over the years.

In light of the reflections on my long-term friendship with Krista, I think about my business relationships through Versitas.  I am so blessed with several clients that we have developed great relationships with over the years.  It has been nice to watch the relationship with these clients bloom over time.

I find it very rewarding to be able to go back to do a class and to get to visit with students I’ve helped in a previous class.  I love hearing about how they are using the skills that they learned in a prior training session to work more effectively. Getting to see the results of my labor really makes my day!

From a trainer’s perspective, it is great to have these long-term relationships with clients.  It tells me that they like what we are doing in training and that they realize how important training is to their corporation.

Of course, every client has to start out as a new client. We enjoy every class that we do, even if it is just a one-time session.  Don’t get me wrong…I love meeting new people and working with new corporations and individuals. I like the diversity and change that comes with new clients.

I’m thankful that at Versitas I get to work with a great mix of new clients and long-term clients.  It is great to watch the development from a new client to into a strong training partnership over time.

Technology Skills Surveys

April 5th, 2010 - by Angela

clipboardRecently I was reading a survey of Chief Information Officers (CIOs) conducted by a very well-respect staffing and recruiting firm. The survey found that the CIOs listed technology skills as the area where their staff needed the most improvement.

The survey really hit home with me. As a trainer I see every day that people are not able to work efficiently because they have not been trained with the proper technology skills. Many times this is not really any one person’s fault. It is often just an overlooked area because of how busy everyone is.

Based on this survey, I think it would benefit many corporations to examine and talk to their CIO’s and employees to see where these gaps are. Taking a little time to find these areas that need improvement and to do some training could turn out to be a big benefit to the corporation overall.

Another survey looked at the same issue from a different angle. The other survey found that many employees are not as confident in their technology skills. Because the rate of speed at which technology moves forward, many people find it hard to keep up.

I think we can all learn something from these surveys, as employees and employers. It is up to all of us to work together to find and fill the holes in our technology skills. The benefit will be felt by both the corporation and the people who work there. Even more importantly, the corporation can better serve its customers with better trained and more efficient employees. To me that is a “Win! Win!” scenario!

Work Like Your Dog

March 31st, 2010 - by Angela

dog-istock_000004380428xsmallLast year I read a book by a friend and former colleague about how to work like your dog.  This past week I spent time with extended family, who have a great, fun-loving dog. Their dog, Ellie, reminded me of that book.  Ellie, is such a wonderful, friendly dog, who really enjoys life.  She started out as a normal crazy puppy that jumped on everything and was a bit out of control.  With some time, training, and natural maturity, she has become a fantastic addition to their family. 

I think that we can all take some lessons from Ellie and the book.  Often, when we first begin our careers, we are so passionate and idealistic that we go a little overboard and are overly excited.  Over time, with some training and learning, we become a fantastic addition to a corporation or our own company. 

The author of the book had several good points. Dogs are persistent and focused.  If you’ve ever seen a dog going after a stick, ball or other toy that has been thrown, they are relentless.  Try hiding a ball behind your back and you’ll see that characteristic even more pronounced.  We should be the same way (but without all the salivation!).  When we are working, we should be giving 100%. 

Dogs are passionate about everything they do.  Even when they sleep, you can see them moving their legs like they are chasing something in their dreams. Sometimes when we are focused on a job our dreams at night also reflect some of the questions and answers that we are thinking about for the next day. We should funnel our dreams and passions for our job into learning and completing our project or task. 

Many people take their dogs to training to help them develop their talents and abilities better. As a trainer, I’ve seen how much difference a day of training can make to help someone work smarter.  They can be more focused on the task and less focused on the technology because they know how to make it work for them.  We should be viewing training in the same way.  Some people look at training as a required, mandatory item to check off their to-do list.  We should look at it as an opportunity to try to get out of it all that we can.

After spending time in the house with my new favorite dog, Ellie, I am reminded of how much fun dogs have every day.  Thankfully, Ellie lives in a house with three young boys so she is kept busy with lots of fun all day.  When I’m doing a training class, or even in a meeting, I like to infuse fun, too. 

Learning happens so much easier when you are having fun.  So, I think it is a good principle to try to incorporate some fun into your workday.  It doesn’t have to be constant joking, but just a fun outlook or break from the intense seriousness that some work environments have. At one of my client’s workplace, they have 15 minutes of fun required each day.  The employer has even provided ping pong and foosball tables.

I really hope that we can all learn to work like our dogs!

Keep Your Job, Beef up your Skills

March 22nd, 2010 - by Angela

how_to_improve_your_people_skillsThere has been a theme across several blogs and articles I’ve read lately.  I’ve noticed it in some of the news stories, too.  Corporations are keeping their “useful” employees with more benefits and/or increased pay. It costs the corporation less to retain their best people versus hiring and training new ones. 

So, in the context of our current economic situation and all of the layoffs in the past few years, I ask, “How do I make myself more ‘useful’ to my company?”  The articles/blogs suggested improving communication and technology skills.  They said to think about what can enhance the look of your resume, too. 

In my position as a corporate trainer, I make myself useful by keeping up with the latest in software and soft skills training areas.  I invest in training each year (tax-deductible usually, too!) and do quite a bit of reading and playing with new programs to make sure that I am able to do the training that the market is asking for from my industry.

The blogs/articles suggested those same things to stay current and even advance to a new position.  They said to make sure you are up on the technology available to do your job. Read and network with others in your industry to stay up with the current trends.  To make yourself ‘useful’ invest in training, even if your employer does not pay for it.  As a trainer I tell this to others all the time.  I’m glad to see someone else, outside of the training industry, saying the same thing!

Remember that after you gain the new skills that you let your corporation know. Actually, ask them first about training to make sure you are aware of everything that is available to you.  (One blog suggested asking in the HR office, too, since they may know of more programs offered than a boss or co-worker would.) Turn in those certificates or log those training hours with your employer.  Make them aware of what you can do now and how that will help your job and corporation.  Also, make sure and add those items to your resume to keep it up-to-date. 

Even if you employer is not able to pay for the training, it will be worth the investment to keep your job or advance to a better one!