Archive for the ‘Uncategorized’ Category

Travel Safely with Your Tech Gear

July 7th, 2010 - by Angela

stolen-laptopI cannot tell you how many friends, colleagues, and clients have told me that they have lost data/files that they had not backed up. A few of them have had laptops or flash drives stolen while others have had hard drives fail. Two of my friends have had their laptops stolen in the airport or on the airplane. It is so easy to look away for just a moment. That moment is long enough for the right opportunist to swipe your valuable item or items.

After hearing about these experiences, I’ve become more cautious about traveling with my laptop and flash drives. I think that sometimes we fail to remember how much personal information is stored on our flash drives, especially. We usually think about how much is on our laptops that we could not do without, but our flash drives are often overlooked. I have not been very consistent with my flash drive backups. I think most people do not even back up their drives.

In light of the summer travel season, I thought it might be good to do a reminder list of travel do’s and don’ts. If possible, it is best to leave any items at home. If it is not possible to travel without these items, we should all follow a few cautious rules:

1. Before you depart, make sure you have made a backup of all important files. Also, remove any files that are not absolutely necessary for you to take with you. Make your laptop or other item easily identifiable by placing a large sticker or other marking on it.

2. Clear out the cache, history and any other items that could store your information. Make sure you have a strong password on your accounts, too.

3. Be extra vigilant at the transit or airport check-in and security stations. Retrieve your laptop as quickly as possible after you pass through a security check.

4. Store your laptop or other item close to you. If you are on an airplane, it is best not to put the item in the overhead bin.

5. If you need to leave your item in your hotel room, lock it in the in-room safe, if possible. Do not leave your item unattended if you are driving a rental car.

I hope you all have a safe summer travel season! Don’t be a target! Taking a few precautions ahead of time and during your travel can save you big headaches!

College Preparation

June 28th, 2010 - by Angela

college-prepAs I have passed many schools lately, I have seen the signs with dates listed for graduations and end of school release. I am amazed that another year has passed so quickly. I have a high school reunion coming up soon that reminds me how very long ago it was that I graduated.

I remember getting ready to go away to college. I had a full scholarship to go to a school out of state, so was preparing for my first time away from my family for an extended time period. I spent a great deal of time that summer getting everything ready for my dorm room, attending orientation for the honors college and getting my schedule selected.

Throughout that process of getting myself “prepared” for college, I really thought I was ready. In those days, I had used the computer and had done some programming so thought I knew everything I needed. Back in those days we still took notes on paper and used actual books.

I think about how the class of 2010 students must be so extremely proficient with all kinds of technology tools to be “prepared” for college. To really succeed, they must be able to use all of the Office suite programs and photo/video software, too. If a graduate today is not ready for that side of college, too, then they will be at a disadvantage from day one.

To me, it seems like a great gift for a graduate to have a customized training session (3 or 6 hour) to make sure he or she has the tools to succeed. We spend so much time getting everything ready but sometimes neglect the important technology skills. So, if you know a graduate, think about investing in them to help them succeed in college and in the working world!!

Graduation

June 14th, 2010 - by Angela

graduationLast week I was sitting at a college graduation ceremony.  It was for a local community college. The excitement and happiness was so palpable.  Just under half of students were first time college degree graduates. In order to obtain their certificate or associate’s degree, the students had so many hurdles and barriers to get past. 

I was inspired by how many friends and relatives cheered on each graduate.  Some graduates must have had 20 or more people there to celebrate with them!  I was reminded by this ceremony of how great it feels to achieve something, especially when that something is above and beyond what others a family have been able to do in previous generations.  What a proud moment for each of them! 

When I have worked with some companies over the course of several training sessions, I often feel like I should have a graduation ceremony for them.  Many of the students have learned and achieved so much over the course of a few days or months.  I feel so proud to be a part of what they have learned.

It makes me want to encourage everyone to keep pushing with what you have learned.  As a trainer, I try to inform people about the Microsoft Certifications for each of the software applications.  These are nationally recognized certification on programs like Word, Excel, PowerPoint, Access, Outlook, etc.

How fantastic would it be for someone to add one or more of those certifications to their resume?!  You would not only be able to say that you know the application, but that you have been certified at the expert level for that software! If you want someone to help you with the training and cheer you on towards that goal, let me know!

Technology Truths

June 2nd, 2010 - by Angela

scrollsOver many, many years of working with technology, I’ve learned so many important truths. I’ve learned that you never know everything.  I’ve learned that technology is increasing at a break-neck speed and changes faster than we have ever seen.  The top truth I’ve learned is that you are never done learning.

In the educational and training fields, we know that we are all life-long learners.  However, that does not always get translated into the corporate sector when we are on the job.  Some people are perfectly content to “rest on their laurels”, as the saying goes.  Those are the same people who are surprised when they are not chosen for advancement or leadership positions. 

When I do training sessions, especially one-on-one sessions, I am surprised when we have a little bit of time left and the person I’m training does not want to use that time to their full advantage.  They say that they are happy with what they have learned and have no more questions.  At that point, I usually bring up some other topics related to their current position that we might be able to cover in the time we have left.  Some people realize the opportunity to learn something new, while some say they are happy with what they have learned.

If you are not taking every opportunity to learn what you can, even if it does not directly relate to your job, then you are missing out!  I cannot even begin to list all of the different technology skills that I picked up along the way that I had no idea when I’d use them.  I was grateful that I learned those skills/concepts and filed the information away for future use.  Now, I look back and think of the jobs and leadership opportunities that I would have missed out on, had I not learned those different skills that seemed extra or unuseful at the time.

I hope that you are taking full advantage of every training opportunity your corporation provides.  If they do not provide training, give us a call and set up a one-on-one session.  Or, grab a friend/co-worker or two and set up a customized session for all of you to attend.  Gather your list of questions and pick a trainer’s brain for 3 hours.  You’ll be amazed at what you learn!

Information Snacking

May 25th, 2010 - by Angela

cheeseburgerIn some of my recent reading, I’ve stumbled across mentions of our “snacking” culture towards information.  Many of these articles/blogs talk about how we are snacking on information instead of really learning about any one topic in depth.  We do not dive deep into a topic or concept.  We just take small bites of information as we need them.

Most of the articles/blogs I read attributed this to high amounts of information available to us online.  We are overloaded on any certain topic so we can only skim many different sources to get what we need. We do not have time to plow through all of it, so we just grab what we can quickly.

I started thinking about how we do this with learning, too.  We just take a small bite to get what we need for the moment.  We do not get what we need to solve something long-term because we do not delve deep enough to get the big picture. 

As a trainer I see this almost every day.  What many people want are the “Hints and Tips” and not the explanation about why something works the way it does. Sometimes when I have the time to sit and explain how something works within the software, the person is amazed at how much this helps.  They are able to see the big picture of how the software works. 

I think that it is important to make sure that when you schedule training try to take a little extra time so that the trainer can explain why things work certain ways.  That small amount of time (maybe just 30 minutes) can help you really grasp what is happening in the software.  The next time you have an issue or problem occur, you can probably understand it better because you truly see why the software operates the way it does.

So, next time you plan your training, make sure to reserve a little time for some a big meal instead of just a snack!

Get up and Moving!

May 17th, 2010 - by Angela

yogaOver the past few weeks, I think I have been living at my computer for way too many hours each day.  This has caused me to develop kinks, knots and pains where I usually don’t have them.  Have you experienced carpal tunnel issues or pain from hunching over the computer keyboard?

I think my knots and shoulder/back discomforts have been building over time.  I have not been willing to do anything about it though, until it got bad enough that it affected my work and productivity.  I’m now paying more money to restore myself back to my previous health than I would have paid in preventative time and money. I’m really kicking myself for letting it go so long.  There is a saying that talks about how people spend their health trying to get wealth and then gladly spend all of their wealth trying to get back their health. What I needed to do all along was to just take more breaks to get up and get moving.

I think that many of us do that with our skills on the job. We allow the technology to pass us by without seeking training or taking time to learn the new software skills until it starts to affect our work or productivity.  We make sure that we get the job done, even if we have to do it the long way because we don’t know the software well enough to work efficiently. We pay in terms of late nights and frustration, when all we needed to do was to take a few breaks to get some training and learn the technology.

If a corporation is allowing their employees to work like this, they are doing them a disservice. How much better and happier would employees be if they had updated technology skills to get their jobs done faster?  Wouldn’t it be great if customers were served more efficiently and clients had their needs met with fewer technology barriers?

I know it is hard to think about how you can take a break to get training, but if you think about the long-term, it is well worth it! Get up and get moving into new technology skills!

Get Organized…Digitally!

May 11th, 2010 - by Angela

get-organized-today1I have a confession to make.  I used to be VERY organized. I kept up with most everything and rarely missed sending a card for birthdays, anniversaries, etc.  Even my computer pictures and files were all easy to locate.  Now, a three-foot, cute little boy has knocked me off of my organization pedestal. He’s worth every gray hair I’m getting, though! 

Have you ever said to yourself, “Where did I put that file?  I know I saved it right where I could find it?”  I have said that to myself more that I’d like to admit over the last year and a half.  I now spend time with my son instead of spending the extra time getting organized each day. 

Over the past couple of months, I have gone over some of my hints and tips for file management.  Thankfully, those are helping.  I’m spending about 10 minutes a day and am keeping up with the important items on my computer. 

Do you know and practice file management techniques? If not, it might be time to invest a few hours with a trainer to go over some keyboard shortcuts and file management tips to help you get the ball rolling to get organized.

If your position/job is like mine, I open, save, file away, and archive many files daily.  I also process emails, too.  Why not have us develop a custom class with Outlook and file management tips all rolled into one session.  What kind of a value can you put on being able to look and find your files or emails exactly where they belong? 

Think about how much time you spend locating files and emails each day and then give us a call to set up a custom session.

Mother’s Day

May 3rd, 2010 - by Angela

mothers-day-gift1Last week, I blogged about what to do if you missed Administrative Professionals Week.  This week, I’d thought I’d be more proactive and remind you in advance of another important day…Mother’s Day.  Every year, my husband and I search and rack our brains trying to come up with ANYTHING that we can get our mothers.  

They have both been blessed and have everything they need.  When you ask them what they would like, wish for, or need, they just answer, “I have everything I need…just get me a card.” What do you give the mother who has everything?? My husband suggests different gift cards each year, but I keep trying to come up with something creative.  Why do I do that to myself?  

This year, we are going to give our moms some training.  Why have I not thought of this before?! Since we are both pretty proficient in different computer software, it works out really well for us.  If you are scrambling, trying to come up with something different for your mom or special woman in your life, give your mom a training session. 

My mom and mother-in-law have really become interested in imaging software and pictures of all the grandkids. I think some Adobe Photoshop or scanning software training would be something they would really appreciate.  Just last month, I helped out a friend to understand how to scan in pictures.  My friend did not even know that she could change the settings when she scanned in pictures to get the best image possible. At Versitas, we do training on Adobe web technology and desktop publishing applications, like Photoshop and others.   

I think I failed mention that my friend was over 80 years old.  You are never too old to learn and enjoy the fun of using the great computer software w e have available to us.  Yes, investing in software training may be more than you have budgeted, but you could always go together with other family members or give the gift as a Mother’s day, birthday, and Christmas gift combined.

So, really make your mom or grandmother’s day and help them learn more about their computer software for Mother’s day!

Did you forget something?

April 26th, 2010 - by Angela

Did you forgetLast week was Administrative Professionals week. I baked some cookies and brought them in on Wednesday.  Everyone I encountered said the same thing, “Administrative Professionals week is this week??”  Even though Administrative Professionals Week is one of the largest workplace observances, I’m guessing that many other people forgot, too.

If you forgot to thank your administrative professionals, you might consider an alternative.  Of course I’m biased since I’m a corporate trainer, but I think that a gift of a 3-hour custom deskside training would be a great idea!  

You can still give the gift of training this week. It is not too late.  I can imagine that any administrative assistant would really love some time to ask a trainer sitting right beside them at their desk some questions about Microsoft Office or other software.

Since I am a trainer, I’ve given that gift myself.  I have sat down many times at one of our administrative professionals desks to help them through a problem or issue they have encourtered.  However, most administrative professionals do not have that opportunity.  They have a whole laundry list of questions that they would love some help to answer.

When I was working with one person, she showed me the steps she did each day when she received a database file that had to be pulled into Excel.  I showed her a few shortcut tips and how to record a macro.  A few days later, she told me that I had saved her over 1 hour a day.  That is 5 hours a week and 20 hours in an average month.  The training provided a cost and time savings to her and her employer that would pay for itself many times over in a year!

When you figured in her frustration each day with having to repeat the same steps, you can see how much her morale was boosted in just a short amount of training time. I wish I could video tape the look of happiness on her face as she was telling me how thankful she was for that training.

She said she never would have been able to get that from just reading a training manual. I’m really amazed at the number of corporations who hand their employees a book and expect them to learn.  As a trainer, I see every day how important it is for people to learn hands-on with someone walking them through the steps.

So, if you forgot to thank your administrative professionals, I’ve got a great suggestion. Give me a call and learn more about our training today!

Choices, Choices, Choices!

April 19th, 2010 - by Angela

eggsOn one of my grocery shopping trips the other day, I went to the refrigerated section to purchase eggs. I am usually in a rush so don’t even look at the selection. I just grab and go. This time, I looked over the eggs that were available. 

As I looked over the selection to find the kind my husband requested. I counted over 20 different kinds/brands of eggs.  Seriously, what happened to just buying eggs?! When did we start needing over 20 options? 

I was a little overwhelmed.  I shouldn’t be overwhelmed buying eggs. I realized that feeling is what people have when they are looking at all of the computer training options.  When you do a search on the Internet for computer training, you get hundreds of thousands of hits. 

How do you make sense of it all? How do you narrow it down to the training solution that is right for you and your corporation? Since I’ve been doing training for so long, I forget how hard it is at the beginning to determine your needs.  Then, you have to dig through all of the training companies who offer their own brand of training. 

In the past, I’ve been at training companies that offer only one style or another of training. That makes me thankful to work for a company like Versitas, who offers multiple styles of training but who walks you through the maze of training decisions. We help narrow down the number of options to what works best for the client.  We discuss the needs of the client first and then build a customized session or sessions around their actual needs. 

As an overwhelmed consumer, I’d have been grateful to have someone there with me to explain the differences in the eggs. There are so many terms in the egg world, farm-raised, cage-free, organic, natural, etc. I may think I know what each of those means, but my meanings may not fit the standards of the egg industry.  In the world of computer training, it’s nice to know there are a few good eggs out there!