Archive for September, 2010

7 Tips on Punctuality

September 27th, 2010 - by Angela

stopwatch2In a past blog, I confessed to not being as organized as I was before having a child.  Well, I need to confess that I’m not as punctual as I used to be.  To be honest, I was actually too punctual.  I would get so anxious when I thought I would be even two seconds late.  Now, I’m probably where I should be and not worry myself to death over a minute or two.

In my reading via articles from a tweet on Twitter, I landed on a page about strategies for being punctual.  Since I still set my clocks and watch ahead, I’m really already using most of these strategies.  However, I do have to try to get people to attend meetings and training sessions on time.  I’ve found that motivating others to be on time is harder than motivating myself…especially when those “others” are my husband and son.

Thinking about trying to get people to training or a meeting on time led me to the idea for this post.  What are some tips to get your employees or colleagues to a meeting to training class on time?  Here are a few that I learned from life and from the article:

- Start developing a habit of looking at the clock every once in a while to get a consciousness of time passing.  You might need to invest a few dollars in a clock or a watch although you can usually look at your computer’s or cell phone’s clock.

- Set your clock a few minutes (up to 10 minutes fast).  I actually had my husband set my alarm clock fast but not tell me how fast.  That way, I won’t do the continual calculations in my head to figure out what the true time really is.

- Don’t pack your schedule too full.  Think about your time before over scheduling, or as I refer to it, “hyper-scheduling”.  I seriously think sometimes that I can get WAY more done than I realistically can accomplish in a certain time period.  I do myself and others a disservice with that mindset.

- Get the directions or materials assembled beforehand.  Do not wait until the last minute.  I’m sometimes printing directions or grabbing materials from email or different places in my office right before I need to go somewhere. 

- Double the time you think it will take you to get somewhere if you are driving during a traffic time.  In some cities, this would be all the time!  I even double the time when I’m walking from one place to another in the same building or the next building.  I end up running into someone I know and talk for a couple of minutes and then am late.

- As I’ve said in a previous post, I carry reading materials with me all the time.  I need to read some industry articles every week to stay up on the current topics/events anyway.  So, if I get somewhere early, I just read those materials.

- Lastly, (and this one is the most likely to motivate), come up with a consequence for yourself and/or others.  Impose a fine for every minute you are late.  I used this money to donate to a charity.  Right now, I’m doing pretty well on budgeting time and so my charity is suffering from my low donations. They will get better donations from me as I get closer to the end of the craziness of the end of the year and the holidays.  You could also have whoever is last to the meeting wear a crazy hat or some non-monetary punishment.  That has worked before in getting everyone back from lunch during a full day of training.

Best of luck with these strategies!  I really hope you don’t need them!

Versitas Delivers Training for Cephalon

September 27th, 2010 - by Newsroom

Versitas announced it has provided customized software training services for Cephalon at their company headquarters in Frazer, Pennsylvania.

Originally a biotech start-up, they have grown into one of the world’s top ten biopharmaceutical companies, with an impressive roster of first-in-class products, a deep and diverse pipeline, and total revenues of $2.19 billion in 2009.

Their portfolio of innovative treatments for central nervous system disorders, pain, and cancer include eight proprietary products in the United States, along with more than 100 products internationally. Their research pipeline is focused on developing new compounds and new indications for existing products, while their business collaborations capitalize on new products and smart drug delivery technologies.

Cephalon currently employees over 3,000 people. They are a publicly held company and are a member of the NASDAQ 100.

To learn more about the company, visit them at www.cephalon.com

About Versitas
Versitas ( www.versitas.com ) is a leading nationwide software training company delivering onsite and web based training to leading companies in 17 major US markets and around the world. 

For additional information, contact debbie.petersen@versitas.com

Meaningful Training

September 21st, 2010 - by Angela

meaningful-trainingThe other day I was talking with a former student.  She had been promoted recently into a training director position at her organization.  She had kept my information from the class she had with me many years ago.  I was so glad to hear from her again and was excited to hear about her promotion.

The main reason she called was because she was completely overwhelmed in her new position.  She really wanted to create training events that would engage her organization’s employees.  Her focus was to make the training opportunities meaningful and not just something “required”.

Of course during our conversation I thought, “I need to blog about this!”  I know that if my former student was experiencing this, then other training directors may be going through the same thing.  She was just getting her feet wet with training and she needed to get organized before she called in a training company like Versitas. We talked about how Versitas could help her design her training events after she assessed what her organization’s training needs were.

I told her the next step was to go to the source.  She needed to ask employees what training they think is important to allow them to do their jobs effectively and efficiently.  I suggested that she poll them on their learning styles/preferences, too.  That way, she could try to adapt the training to their learning styles/preferences.  She would also do well to ask about what they would expect in terms of evaluation of the results of the training classes. 

After asking the employees, I also recommended that she compare the needs she discovered with the organization’s priorities and budget.  Once she determined the general areas that the training should encompass, she could divide the training into levels from novice through advanced.  This is a great point to involve Versitas.  We could help to group concepts and structure classes, one-on-one sessions, online or any other customized training that is needed.  Additionally, we could look at how to create interactive, hands-on classes that a new training director might not be aware of yet.

My two most important pieces of advice to her were:  1) Communicate, communicate, communicate…before the event, during the event, and following the event; and, 2) provide ongoing support after the event.

If you are in need of some guidance in getting your training classes going, we would love to help!

Celebrate!

September 13th, 2010 - by Angela

smurfI recently passed the one year mark on writing this weekly training blog!  Woohoo!  Because I think it is important to celebrate the small victories as well as the big ones, I wanted to do something to commemorate my milestone.  Even in my training classes, I think it is important to encourage the students (sometimes making a fool of myself in the process) as they do things correctly.  I know that the positive reinforcement is important in training and in life. 

 My first thought was to have a big party for blog readers, but my husband immediately ruled that out because of budget constraints.  With that off the list, I continued to think about the ways I celebrated other small achievements in my life.  I hoped everyone was out there celebrating their big and not so big victories, too. 

 In my training classes I usually talk about that in my Microsoft Project classes as a way of keeping a positive outlook and keeping focused on tasks that seem to stretch out forever. So, of course, I decided to write a blog about it!

 Here are some ways to celebrate the successes in life:
1. Treat yourself to lunch with a friend
2. Jam to your favorite music (probably on your own headphones if at work)
3. Go for a walk somewhere, especially if you can find beautiful scenery
4. Thank someone who helped to support you in attaining that “win”
5. Take the evening off and watch a movie
6. Do something kind for someone who can never repay you
7. Just sit and savor the moment

 I hope you will honor your major and minor accomplishments every day…even in training class!

Versitas Delivers Training for Caterpillar

September 7th, 2010 - by Newsroom

Versitas announced it has provided custom software training services to Caterpillar at their facility in Denver, Colorado. 

Caterpillar Inc., manufactures and sells construction and mining equipment, diesel and natural gas engines, and industrial gas turbines worldwide.  For more than 85 years, Caterpillar has been building the world’s infrastructure and has helped drive positive and sustainable change on every continent. 

Caterpillar products and components are manufactured in 50 U.S. facilities and in over 60 other locations, in 23 countries around the globe.  Caterpillar was founded in 1925 and is headquartered in Peoria, Illinois.

To learn more about the company, visit them at www.cat.com

About Versitas
Versitas
( www.versitas.com ) is a leading nationwide software training company delivering onsite and web based training to leading companies in 17 major US markets and around the world. 

For additional information, contact debbie.petersen@versitas.com

Lesson Learned

September 7th, 2010 - by Angela

success-or-failureNow that I follow some training folks on Twitter, I have found some pretty witty and relevant quotes, sayings, etc. One of the most recent ones was by @Quinnovator: “learned that I have no problem living up to my mission: “no situation so bad that a bad joke can’t make it worse”. 

I know that the statement is not a complete sentence.  For those of you who are not on Twitter, all tweets (status posts) can only be 140 characters long.  So, many times, we have to do some creative shortening to get the number of characters reduced. From a training point of view, I can VERY much relate to that quote. Many times I have had a successful joke in my head that did not end up that way once it left my mouth.

One time in particular, I was training a group of people that had strained working relationships because of some tensions on the job.  I did not know this at the time. We had a late start because I was doing the training after the group got out of another meeting.  Since they were running late, I decided to shorten my time at the beginning of class and just cut to the chase and start.  BAD, BAD decision!

We were having a good class with some great discussion and good rapport.  One student had a bit of trouble and I joked that the computer must not have liked her that day. With a completely straight face, she said that no one there liked her.  Right after she said that, there was complete silence.  For the rest of the class, the rapport and fun discussion that we had worked so hard to develop earlier had vanished.

I definitely learned my lesson that day.  I realized that nothing can replace the few minutes of talking to the students and getting to know everyone a little bit.  I realize now how precious those few minutes are.  I am a pretty good reader of verbal and non-verbal behavior during that time and can usually sense the group dynamics.  Since I decided to skip that beginning introduction, I had a miserable class for most of the day.

After talking to my husband about that quote, he reminded me that it is almost always worth the time to talk for a few minutes with someone.  How easy it is to encourage someone or just get a sense of how someone is doing.  In business, we have lost the “discussion around the water cooler” time because we are all so busy on our phones or computers.  I’m definitely not going to be skipping the beginning of my class anymore, even if we are running a bit late.  Hope you will take a little time today to talk with someone and brighten their day with a bit of encouragement!