Archive for May, 2010

Versitas Delivers Training for VeriSign

May 25th, 2010 - by Newsroom

Versitas announced it has provided custom software training services to VeriSign at their world headquarters in Mountain View, CA. 

VeriSign, Inc. operates digital infrastructure that enables and protects billions of interactions every day across the world’s networks. VeriSign offers a comprehensive selection of solutions for carriers, financial services organizations, healthcare and life sciences organizations, media and entertainment companies, retailers, and the public sector.

VeriSign operates the systems that manage .com and .net, handling over 31-billion Web and email look-ups every day. VeriSign helps organizations to achieve unmatched operational efficiencies, increased security and intelligence, and greater visibility.

Founded in 1998, VeriSign has over 2,200 employees worldwide with revenues of $1.026 billion in 2009. 

To learn more about the company, visit them at www.verisign.com

About Versitas
Versitas ( www.versitas.com ) is a leading nationwide software training company delivering onsite and web based training to forward thinking companies in 17 major US markets and around the world. 

For additional information, contact debbie.petersen@versitas.com

Information Snacking

May 25th, 2010 - by Angela

cheeseburgerIn some of my recent reading, I’ve stumbled across mentions of our “snacking” culture towards information.  Many of these articles/blogs talk about how we are snacking on information instead of really learning about any one topic in depth.  We do not dive deep into a topic or concept.  We just take small bites of information as we need them.

Most of the articles/blogs I read attributed this to high amounts of information available to us online.  We are overloaded on any certain topic so we can only skim many different sources to get what we need. We do not have time to plow through all of it, so we just grab what we can quickly.

I started thinking about how we do this with learning, too.  We just take a small bite to get what we need for the moment.  We do not get what we need to solve something long-term because we do not delve deep enough to get the big picture. 

As a trainer I see this almost every day.  What many people want are the “Hints and Tips” and not the explanation about why something works the way it does. Sometimes when I have the time to sit and explain how something works within the software, the person is amazed at how much this helps.  They are able to see the big picture of how the software works. 

I think that it is important to make sure that when you schedule training try to take a little extra time so that the trainer can explain why things work certain ways.  That small amount of time (maybe just 30 minutes) can help you really grasp what is happening in the software.  The next time you have an issue or problem occur, you can probably understand it better because you truly see why the software operates the way it does.

So, next time you plan your training, make sure to reserve a little time for some a big meal instead of just a snack!

Get up and Moving!

May 17th, 2010 - by Angela

yogaOver the past few weeks, I think I have been living at my computer for way too many hours each day.  This has caused me to develop kinks, knots and pains where I usually don’t have them.  Have you experienced carpal tunnel issues or pain from hunching over the computer keyboard?

I think my knots and shoulder/back discomforts have been building over time.  I have not been willing to do anything about it though, until it got bad enough that it affected my work and productivity.  I’m now paying more money to restore myself back to my previous health than I would have paid in preventative time and money. I’m really kicking myself for letting it go so long.  There is a saying that talks about how people spend their health trying to get wealth and then gladly spend all of their wealth trying to get back their health. What I needed to do all along was to just take more breaks to get up and get moving.

I think that many of us do that with our skills on the job. We allow the technology to pass us by without seeking training or taking time to learn the new software skills until it starts to affect our work or productivity.  We make sure that we get the job done, even if we have to do it the long way because we don’t know the software well enough to work efficiently. We pay in terms of late nights and frustration, when all we needed to do was to take a few breaks to get some training and learn the technology.

If a corporation is allowing their employees to work like this, they are doing them a disservice. How much better and happier would employees be if they had updated technology skills to get their jobs done faster?  Wouldn’t it be great if customers were served more efficiently and clients had their needs met with fewer technology barriers?

I know it is hard to think about how you can take a break to get training, but if you think about the long-term, it is well worth it! Get up and get moving into new technology skills!

Versitas Delivers Training for Southern Company

May 11th, 2010 - by Newsroom

Versitas announced it has provided custom software training services to Southern Company at their Atlanta headquarters. 

With 4.4 million customers and more than 42,000 megawatts of generating capacity, Atlanta-based Southern Company is one of the largest producers of electricity in the United States.

Southern Company owns electric utilities in four states and a growing competitive generation company, as well as, fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and retail electric prices that are significantly below the national average.

Southern Company is 149 on the latest Fortune 500 listing of the largest U. S. corporations and has been ranked the number one U.S. electric service provider in customer satisfaction for nine consecutive years by the American Customer Satisfaction Index.

To learn more about the company, visit them at www.southernco.com.

About Versitas
Versitas (
www.versitas.com ) is a leading nationwide software training company delivering onsite and web based training to forward thinking companies in 17 major US markets and around the world. 

For additional information, contact debbie.petersen@versitas.com

Get Organized…Digitally!

May 11th, 2010 - by Angela

get-organized-today1I have a confession to make.  I used to be VERY organized. I kept up with most everything and rarely missed sending a card for birthdays, anniversaries, etc.  Even my computer pictures and files were all easy to locate.  Now, a three-foot, cute little boy has knocked me off of my organization pedestal. He’s worth every gray hair I’m getting, though! 

Have you ever said to yourself, “Where did I put that file?  I know I saved it right where I could find it?”  I have said that to myself more that I’d like to admit over the last year and a half.  I now spend time with my son instead of spending the extra time getting organized each day. 

Over the past couple of months, I have gone over some of my hints and tips for file management.  Thankfully, those are helping.  I’m spending about 10 minutes a day and am keeping up with the important items on my computer. 

Do you know and practice file management techniques? If not, it might be time to invest a few hours with a trainer to go over some keyboard shortcuts and file management tips to help you get the ball rolling to get organized.

If your position/job is like mine, I open, save, file away, and archive many files daily.  I also process emails, too.  Why not have us develop a custom class with Outlook and file management tips all rolled into one session.  What kind of a value can you put on being able to look and find your files or emails exactly where they belong? 

Think about how much time you spend locating files and emails each day and then give us a call to set up a custom session.

Mother’s Day

May 3rd, 2010 - by Angela

mothers-day-gift1Last week, I blogged about what to do if you missed Administrative Professionals Week.  This week, I’d thought I’d be more proactive and remind you in advance of another important day…Mother’s Day.  Every year, my husband and I search and rack our brains trying to come up with ANYTHING that we can get our mothers.  

They have both been blessed and have everything they need.  When you ask them what they would like, wish for, or need, they just answer, “I have everything I need…just get me a card.” What do you give the mother who has everything?? My husband suggests different gift cards each year, but I keep trying to come up with something creative.  Why do I do that to myself?  

This year, we are going to give our moms some training.  Why have I not thought of this before?! Since we are both pretty proficient in different computer software, it works out really well for us.  If you are scrambling, trying to come up with something different for your mom or special woman in your life, give your mom a training session. 

My mom and mother-in-law have really become interested in imaging software and pictures of all the grandkids. I think some Adobe Photoshop or scanning software training would be something they would really appreciate.  Just last month, I helped out a friend to understand how to scan in pictures.  My friend did not even know that she could change the settings when she scanned in pictures to get the best image possible. At Versitas, we do training on Adobe web technology and desktop publishing applications, like Photoshop and others.   

I think I failed mention that my friend was over 80 years old.  You are never too old to learn and enjoy the fun of using the great computer software w e have available to us.  Yes, investing in software training may be more than you have budgeted, but you could always go together with other family members or give the gift as a Mother’s day, birthday, and Christmas gift combined.

So, really make your mom or grandmother’s day and help them learn more about their computer software for Mother’s day!