Archive for April, 2010

Did you forget something?

April 26th, 2010 - by Angela

Did you forgetLast week was Administrative Professionals week. I baked some cookies and brought them in on Wednesday.  Everyone I encountered said the same thing, “Administrative Professionals week is this week??”  Even though Administrative Professionals Week is one of the largest workplace observances, I’m guessing that many other people forgot, too.

If you forgot to thank your administrative professionals, you might consider an alternative.  Of course I’m biased since I’m a corporate trainer, but I think that a gift of a 3-hour custom deskside training would be a great idea!  

You can still give the gift of training this week. It is not too late.  I can imagine that any administrative assistant would really love some time to ask a trainer sitting right beside them at their desk some questions about Microsoft Office or other software.

Since I am a trainer, I’ve given that gift myself.  I have sat down many times at one of our administrative professionals desks to help them through a problem or issue they have encourtered.  However, most administrative professionals do not have that opportunity.  They have a whole laundry list of questions that they would love some help to answer.

When I was working with one person, she showed me the steps she did each day when she received a database file that had to be pulled into Excel.  I showed her a few shortcut tips and how to record a macro.  A few days later, she told me that I had saved her over 1 hour a day.  That is 5 hours a week and 20 hours in an average month.  The training provided a cost and time savings to her and her employer that would pay for itself many times over in a year!

When you figured in her frustration each day with having to repeat the same steps, you can see how much her morale was boosted in just a short amount of training time. I wish I could video tape the look of happiness on her face as she was telling me how thankful she was for that training.

She said she never would have been able to get that from just reading a training manual. I’m really amazed at the number of corporations who hand their employees a book and expect them to learn.  As a trainer, I see every day how important it is for people to learn hands-on with someone walking them through the steps.

So, if you forgot to thank your administrative professionals, I’ve got a great suggestion. Give me a call and learn more about our training today!

Versitas Delivers Training for IKEA

April 19th, 2010 - by Newsroom

Versitas announced that it has delivered custom onsite software training services to global retail home products leader IKEA. 

An important part of the IKEA vision is to offer a wide range of well-designed, functional home furnishing products at moderate prices. The first IKEA store was opened in 1958. The Swedish company has over 237 stores in 25 countries and employs 123,000 people (15,500 in the US). Last year 198 million copies of the IKEA catalog were printed in 56 editions and 27 languages.

For more information about IKEA, visit their website at http://www.ikea.com.

About Versitas
Versitas ( www.versitas.com ) is a leading nationwide software training company delivering onsite and web based training to leading companies in 17 major US markets and around the world. 

For additional information, contact debbie.petersen@versitas.com

Choices, Choices, Choices!

April 19th, 2010 - by Angela

eggsOn one of my grocery shopping trips the other day, I went to the refrigerated section to purchase eggs. I am usually in a rush so don’t even look at the selection. I just grab and go. This time, I looked over the eggs that were available. 

As I looked over the selection to find the kind my husband requested. I counted over 20 different kinds/brands of eggs.  Seriously, what happened to just buying eggs?! When did we start needing over 20 options? 

I was a little overwhelmed.  I shouldn’t be overwhelmed buying eggs. I realized that feeling is what people have when they are looking at all of the computer training options.  When you do a search on the Internet for computer training, you get hundreds of thousands of hits. 

How do you make sense of it all? How do you narrow it down to the training solution that is right for you and your corporation? Since I’ve been doing training for so long, I forget how hard it is at the beginning to determine your needs.  Then, you have to dig through all of the training companies who offer their own brand of training. 

In the past, I’ve been at training companies that offer only one style or another of training. That makes me thankful to work for a company like Versitas, who offers multiple styles of training but who walks you through the maze of training decisions. We help narrow down the number of options to what works best for the client.  We discuss the needs of the client first and then build a customized session or sessions around their actual needs. 

As an overwhelmed consumer, I’d have been grateful to have someone there with me to explain the differences in the eggs. There are so many terms in the egg world, farm-raised, cage-free, organic, natural, etc. I may think I know what each of those means, but my meanings may not fit the standards of the egg industry.  In the world of computer training, it’s nice to know there are a few good eggs out there!

Thinking Long Term

April 12th, 2010 - by Angela

gold-watch1Last week, I wrote a friend of mine an email for her birthday.  I started thinking about how long we had been friends…over 32 years! I met her when we moved to Texas when I was just a little kid.  My sister and I walked around in our neighborhood and asked if there were any little kids to play with at each house.  We met Krista on our second day in Texas.

Over the years, we developed a strong friendship with Krista and her parents.  We had so much fun on our adventures, along with getting in trouble, too.  Despite those times when we were grounded after getting in trouble, my family and I still look back down memory lane at the fond times we spent together.

My sister and I were very shy at the beginning of our friendship with Krista. It took some courage, some faith, and sometimes the benefit of the doubt in those early days of our friendship.  Thankfully, we had many, many laughs mixed in, which definitely helped us solidify our relationship over the years.

In light of the reflections on my long-term friendship with Krista, I think about my business relationships through Versitas.  I am so blessed with several clients that we have developed great relationships with over the years.  It has been nice to watch the relationship with these clients bloom over time.

I find it very rewarding to be able to go back to do a class and to get to visit with students I’ve helped in a previous class.  I love hearing about how they are using the skills that they learned in a prior training session to work more effectively. Getting to see the results of my labor really makes my day!

From a trainer’s perspective, it is great to have these long-term relationships with clients.  It tells me that they like what we are doing in training and that they realize how important training is to their corporation.

Of course, every client has to start out as a new client. We enjoy every class that we do, even if it is just a one-time session.  Don’t get me wrong…I love meeting new people and working with new corporations and individuals. I like the diversity and change that comes with new clients.

I’m thankful that at Versitas I get to work with a great mix of new clients and long-term clients.  It is great to watch the development from a new client to into a strong training partnership over time.

Technology Skills Surveys

April 5th, 2010 - by Angela

clipboardRecently I was reading a survey of Chief Information Officers (CIOs) conducted by a very well-respect staffing and recruiting firm. The survey found that the CIOs listed technology skills as the area where their staff needed the most improvement.

The survey really hit home with me. As a trainer I see every day that people are not able to work efficiently because they have not been trained with the proper technology skills. Many times this is not really any one person’s fault. It is often just an overlooked area because of how busy everyone is.

Based on this survey, I think it would benefit many corporations to examine and talk to their CIO’s and employees to see where these gaps are. Taking a little time to find these areas that need improvement and to do some training could turn out to be a big benefit to the corporation overall.

Another survey looked at the same issue from a different angle. The other survey found that many employees are not as confident in their technology skills. Because the rate of speed at which technology moves forward, many people find it hard to keep up.

I think we can all learn something from these surveys, as employees and employers. It is up to all of us to work together to find and fill the holes in our technology skills. The benefit will be felt by both the corporation and the people who work there. Even more importantly, the corporation can better serve its customers with better trained and more efficient employees. To me that is a “Win! Win!” scenario!